Website Care & Hosting
A website isn’t a thing you buy once. It’s a thing that quietly stops working if nobody’s watching it.
Most contractor websites die slowly rather than all at once.
The hours changed two seasons ago and nobody updated them. A plugin stopped being maintained. The SSL certificate lapsed and now the browser warns visitors the site isn’t secure. A form broke six weeks ago and the leads it was collecting just stopped arriving — nobody noticed, because nothing announces itself when a form stops working.
None of that is dramatic. All of it costs jobs.
What visitors are shown when an SSL certificate lapses.
What’s actually covered
Hosting that’s fast enough
Speed is a conversion driver — a homeowner on a phone in a hot house doesn’t wait. Worth being straight: speed is not a ranking lever, and we won’t sell it as one. It’s about whether the visitor stays.
Security, SSL and backups
Certificate kept current. Software and dependencies patched. Regular backups held off-site so a bad day is an inconvenience rather than a rebuild.
Uptime monitoring
Alerts when the site goes down, so you hear it from us instead of from a customer.
Form and call tracking checks
Every form and every tracked number tested on a schedule. This is the one nobody does, and it’s the one that silently costs the most. A broken form doesn’t error — it just quietly collects nothing.
Content updates
Hours, service areas, staff, pricing, seasonal offers, new photos. Send it over and it gets done rather than sitting on your list for four months.
Compliance kept current
Privacy policy, terms, accessibility statement and your license disclosure reviewed as rules and your details change. A license number in the footer is only useful while it’s the right one.
You own everything, and that doesn’t change because we host it
Your domain is registered to you. Your site files are yours. Your accounts are in your name. If you stop working with us we hand over everything and help you move it — no ransom, no export fee, no “we’ll need to rebuild it on your new host.”
The reason to say this plainly is that hosting is the most common place contractors get trapped. A site built on a proprietary platform you can only rent from the agency that built it isn’t yours, whatever the invoice says. If you ever want to leave and can’t, that was the design.
What’s not included
We’d rather draw the line than surprise you.
New pages and new sections are project work, not care-plan work
Rebuilds and redesigns are separate
SEO, content and ad management are their own services
Anything that changes the structure of the site rather than the contents of it
Small edits, fixes and keeping the thing healthy are covered. Building something new isn’t.
How you’ll know it’s working
Mostly you won’t notice it, which is the point — but you shouldn’t have to take that on faith.
You get a monthly note: uptime, what was updated, backups verified, forms and tracked numbers tested, page speed checked, and anything we fixed before it became your problem. Short, and specific enough to be checkable.
Four reasons
One client per market
One HVAC company per market. We fight your competition, not build it.
You own it, including the hosting
Domain in your name, files yours, no hostage situations.
We test the forms
It sounds small. It’s the most common silent leak on a contractor site.
60 days, or your money back
If we haven’t earned our fee, ask and you get it back.
Straight answers
No. If your current hosting is fine we’ll work with it. Everything stays in your name either way.
You take everything — domain, files, accounts. We’ll help you move it. No fee for that.
Barely, and only through speed and uptime, which are conversion and reliability issues more than ranking ones. Anyone selling you “SEO hosting” is inventing something.
Yes, if you want to. Plenty of owners prefer to send them over instead.
Small edits within a couple of business days. Anything seasonal we’d rather have scheduled in advance than rushed.
Backups are held off-site, so we restore. That’s the whole reason they exist.
Two quick checks
Fill in your own contact form and see whether the email actually arrives. And look at your address bar — if it says “not secure,” visitors are being warned about you right now.
We’ll send you a free audit covering your site’s speed, security, whether your forms actually work, and who really controls your domain. Yours either way.