Privacy Policy

Talos Operations LLC (“Talos Operations,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through talosoperations.com, how we use it, and the choices you have.

Who we are

Talos Operations LLC is a marketing and web-services company based in Raleigh, North Carolina. If you have questions about this policy or your information, contact us at hello@talosoperations.com.

Information we collect

Information you give us. When you fill out a form on our site — such as a contact request, a “Get Started” request, a citations order, or a waitlist or newsletter signup — we collect the details you submit. Depending on the form, this may include your name, email address, phone number, business name and website, business address and details, files you upload (such as a logo, photos, or documents), and any message or notes you provide.

Information collected automatically. Like most websites, our hosting provider records standard technical information — such as your IP address, browser type, device, and the pages you visit — for security, troubleshooting, and to keep the site running.

How we use your information

• To respond to your inquiry and provide the products or services you request.
• To contact you about your request by email, phone, or text.
• To deliver, maintain, and improve our services.
• To send you updates or offers if you have subscribed (you can opt out at any time).
• To protect our site and prevent spam, fraud, or abuse.

We do not sell your personal information.

How your information is shared

We share information only with the trusted providers that help us run our business, and only as needed for them to perform their service:

• Hosting & forms. Our website is hosted on Netlify, which also processes and securely stores submissions from our forms and delivers them to us by email.
• Fonts. We use Google Fonts to display text; Google may receive your IP address in order to serve those fonts.
• Other providers. We may use additional reputable providers (for example, email or scheduling tools) to operate our business and communicate with you.

We may also disclose information if required by law, or to protect our rights, safety, or property.

Text messaging (SMS)

If you give us your phone number, we may text you to respond to an inquiry you sent us. With your consent, we may also send follow-up messages about your project or our services. Consent is collected through an optional, unchecked checkbox on our forms — you can use every form on this site without opting in to texts.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out only stops text messages — it doesn’t affect email or anything else you’ve asked us for.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies & tracking

Our site uses only the minimal cookies needed to function. We do not currently use advertising or third-party tracking cookies. If we add analytics or similar tools in the future, we will update this policy.

We use Google Analytics to understand how the site gets used — which pages people read, how they found us, and what’s working. It sets cookies to recognize repeat visits and collects usage data like pages viewed, time on site, rough location (city level), and the source of your visit. We don’t send it your name, email, or anything else that identifies you personally. You can read how Google uses this data at google.com/policies/privacy/partners, and you can opt out entirely with the Google Analytics opt-out browser add-on.

Do Not Track & cross-site tracking

Some browsers send a “Do Not Track” signal. We treat every visitor the same way — we don’t track you across other websites, so there is nothing different for us to turn off when we receive that signal.

We do not allow third parties to collect information about your activity across other sites over time from this website.

How long we keep your information

We keep the information you submit only as long as needed to respond to you, provide our services, and meet ordinary business and legal record-keeping needs — after which we delete or anonymize it.

Your choices and rights

• You can ask us to access, correct, or delete the personal information you have shared — just email hello@talosoperations.com.
• You can unsubscribe from our emails at any time.
• Depending on where you live, you may have additional rights under privacy laws such as the California Consumer Privacy Act (CCPA) or the GDPR. Contact us and we will honor applicable requests.

Security

We take reasonable measures to protect your information. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our site and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Links to other sites

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those sites; we encourage you to review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page.

Contact us

Talos Operations LLC
Raleigh, North Carolina
Email: hello@talosoperations.com